Q&A

  • Forget the ring in Bluetooth settings and re‑pair.
  • Reinstall the app to refresh connections.
  • Update to the latest firmware in the app profile.

Remove any protective film from the sensors.

  • Yes, we provide efficient product delivery through our warehouse facilities and UAE-wide distribution network.
  • If issues continue, contact support. In rare cases, we’ll replace the ring.

  • Forget the ring in Bluetooth settings and re‑pair.
  • Reinstall the app to refresh connections.
  • Update to the latest firmware in the app profile.

Remove any protective film from the sensors.

  • Yes, we provide efficient product delivery through our warehouse facilities and UAE-wide distribution network.
  • If issues continue, contact support. In rare cases, we’ll replace the ring.